Questions about our tankless water heaters? Need help with your order? Our expert team is here to help you find the perfect heating solution for your home.
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2847 Westheimer Road, Suite 420
Houston, TX 77098
United States
Monday – Friday: 9:00 AM – 5:00 PM CST
Saturday – Sunday: Closed
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Quick answers to common questions about our products and services
All orders ship free within the continental United States. Standard delivery typically takes 3–7 business days from the date of purchase. You'll receive a tracking number via email as soon as your order ships.
While we don't provide installation directly, our products are designed for compatibility with licensed plumbers and HVAC professionals nationwide. We recommend hiring a certified installer to ensure warranty compliance and optimal performance.
We offer a 30-day satisfaction guarantee on all products. If you're not completely satisfied, you can return your purchase for a full refund. Items must be in original condition and packaging. See our Refund Policy for complete details.
Currently, we only ship within the continental United States. We're working on expanding our shipping options and hope to offer international delivery in the near future.
Yes, most of our tankless water heaters are ENERGY STAR certified, meaning they meet strict energy efficiency guidelines set by the U.S. Environmental Protection Agency. This helps reduce your energy bills and environmental impact.
All our tankless water heaters come with manufacturer warranties ranging from 5 to 15 years depending on the model and component. Specific warranty information is included on each product page.
Absolutely. We offer special pricing for bulk orders, contractors, and commercial projects. Please contact our team at support@peachpuff-stinkbug-601754.hostingersite.com with your requirements and we'll provide a custom quote.